❓ Frequently Asked Questions
Are you a factory or trading company?
We are one of the largest factories specialized in producing solar racking in China. Our product categories include ground mounts, roof mounting systems, solar carports, and customized OEM solutions.
How can I request samples?
Yes, we are honored to provide samples upon your request to ensure the quality meets your standards.
How does your factory handle quality control?
"Quality is our culture." We conduct casual inspections during each procedure and a final QQC (Quality Control) once production is finished.
What information is required to get a quotation?
To provide an accurate solution, please provide: 1. Panel quantity and dimensions; 2. Tilt angle; 3. Wind and snow load requirements; 4. Ground clearance; 5. Planned layout.
Is customization available for the mounting systems?
Absolutely. We offer customized sizes and component adjustments (like nuts and bolts) to fit your specific installation site requirements.
What is the typical delivery time for orders?
Standard delivery usually takes between 5 to 15 days after the deposit is received, depending on the order volume and customization requirements.
Soltrux Solar
