❓ FAQ
Q1: How can I get a quotation and know the payment method?
A: Send your project requirements and details via inquiry. We accept many payment methods, such as T/T, L/C, and credit cards. Specific details will be provided in the formal quotation.
Q2: Are you a trading company or factory?
A: We are a direct factory with experienced engineers and employees, operating within an approximate 3,000 square meter workshop area.
Q3: Is OEM & ODM service available?
A: Yes, we have over 20 years of experience in OEM & ODM services. Please provide your specific needs and technical drawings.
Q4: What is your MOQ?
A: We do not have a fixed MOQ requirement. Orders can be flexibly arranged according to your project needs, whether for small batch production or mass customization.
Q5: How do you protect your customers' intellectual property rights?
A: We attach great importance to IP protection. We sign confidentiality agreements and implement security measures to ensure designs and drawings are never leaked or misused.
Q6: How long does the production cycle take?
A: The lead time depends on the complexity and quantity of the project. We negotiate specific production cycles upon order confirmation and clearly state them in the contract.
Soltrux Solar
