Key Selling Points
1. Custom Fabrication: Adaptable metalwork, including stamped components.
2. Premium Materials: High-grade steel guarantees durability with 0.1 to 1mm thickness.
3. Precision Tolerance: ±0.03mm accuracy ensures project dependability.
4. Versatile Surface Treatment: Customized options for specific needs.
5. ISO Certifications: Ensuring quality and safety with strict protocols.
Frequently Asked Questions
Q: What information is required for a quotation?
A: Please provide your product drawing or sample, specifying materials, surface finish, tolerance requirements, and quantity.
Q: What are the payment terms for orders?
A: We offer flexible payment terms, typically requiring a 30% TT deposit, with the remaining balance due before shipment.
Q: How do you ensure production quality?
A: We confirm all specifications, send approval samples before mass production, and conduct 100% quality inspections before delivery.
Q: How can I track the delivery of my order?
A: Once shipped, we provide a shipping agent's tracking number and keep you updated on the progress until it reaches your site.
Q: What kind of after-sales support do you provide?
A: We seek feedback post-integration and have a team of engineers ready to assist with any technical inquiries or maintenance needs.
Q: Can the solar carport structures be customized?
A: Yes, we specialize in custom fabrication, allowing for any shape, size, or specific metalwork requirement based on your project needs.
Soltrux Solar
