Frequently Asked Questions
What is the MOQ for solar mounting products?
The MOQ is 500kg for general aluminum profiles and approximately 5 tons for customized new products.
Can you provide customized solutions based on drawings?
Yes, professional engineers are available to design CAD drawings and establish molds according to specific client requirements.
What certifications and standards do your products meet?
We hold ISO certifications. Our products comply with international standards including DIN, AAMA, AS/NZS, and China GB.
What is the typical lead time for delivery?
Samples and new molds take 2-3 weeks. Mass production generally takes 3-4 weeks after deposit and order confirmation.
What kind of warranty is provided for the structure?
We provide a 12-25 year guarantee on the system and structure, with a designed service life of more than 20 years.
What information is needed for a quote?
Please provide solar panel dimensions, array layout, installation site type (roof or ground), tilt angle, and local wind/snow load requirements.
Soltrux Solar
