❓ Frequently Asked Questions
Why choose our solar solutions?
We have over 10 years of experience in engineering and designing solar PV mounting systems. With our own extrusion and processing factories, we offer highly competitive prices, stable quality, and a strong global reputation.
Can I request a sample order?
Yes, sample orders are welcome to test and check quality. We offer free samples for standard roof mounting products.
What is the standard production lead time?
Standard products typically take 7 to 10 days. For new or customized designs, lead times are confirmed after engineering review.
Do you have a Minimum Order Quantity (MOQ)?
We do not have a strict MOQ; all order amounts are welcome as we look forward to long-term cooperation regardless of order size.
How can I place an order?
First, share your project requirements. Our team will provide designs and a quotation. Once confirmed, we issue a PI for payment and then proceed with production and delivery.
Are OEM and customized designs available?
Yes, we provide both OEM services and customized design solutions to meet specific project needs.
Soltrux Solar
