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Frequently Asked Questions
1. What is your standard delivery time?
Our standard lead time is typically 4 weeks for one full container of a single size.
2. Do you manufacture these products in-house?
Yes, we produce stainless steel and carbon steel screws, bolts, and nuts directly in our facility. We also partner with specialized factories for products like washers and thread rods.
3. What payment terms do you accept?
We primarily accept T/T (Telegraphic Transfer) or L/C (Letter of Credit) for our orders.
4. Can you provide customized solar hooks based on drawings?
Absolutely. We welcome customized fastener requirements, including stamping parts and CNC parts, based on your specific technical drawings or samples.
5. Are your products certified for international markets?
Yes, our products meet ISO9001:2008 standards, and we provide SGS testing reports and RoHS compliance certification. EU CBAM reporting is also available.
6. What materials are available for the solar roof hooks?
We offer high-quality Stainless Steel (SS304, SS316, SS410) and Carbon Steel options with various surface treatments to ensure durability in outdoor environments.