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Frequently Asked Questions
Are you a trading company or a manufacturing company?
We are an original manufacturer located in China. We have a large production base and warehouse to meet customers' full range of product needs.
What products do you manufacture?
We produce a variety of precision CNC customized metal parts. Our high-quality products are widely used in the aerospace, automotive, electronic equipment, medical equipment, and industrial automation fields.
How can I request product samples?
Free samples are provided, but the freight cost shall be borne by the buyer. The cost can be refunded after placing a formal order.
What is your delivery time?
For standard products, the delivery time is 15 to 30 days after receiving the advance payment. For OEM products, the delivery time depends on the items and quantity of the order.
Will OEM products be sold to third parties?
We always put the interests of our customers first. We will never sell our customers' products to third parties without authorization. A confidentiality agreement is welcome.
How do you control product quality?
We maintain strict quality control through high-quality molds, raw material verification, in-process production monitoring, and thorough inspection before shipment.
Soltrux Solar
